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A by AMC

If your order arrives damaged, don&#x2019;t worry, we&#x2019;ve got you covered:<ol data-start="169" data-end="389" style=" text-decoration: none;"><li data-start="169" data-end="222">Take a photo of the damaged item right away.</li><li data-start="223" data-end="283">Contact A by AMC Customer Support with the details.</li><li data-start="284" data-end="389">Please do not return the product before speaking with us, we&#x2019;ll guide you through the next steps.</li></ol>

If your order arrives damaged, don’t worry, we’ve got you covered:. Take a photo of the damaged item right away. Contact A by AMC Customer Support with the details. Please do not return the product before speaking with us, we’ll guide you through the

What should I do if my order arrives damaged?

Returns & Exchanges

How can I place an order?

What payment methods do you accept?

Do you offer financing or installment plans?

Where do you ship?

How long does shipping take?

How can I track my order?

What are the shipping costs?

Do you offer expedited shipping?

Orders & Shipping

Cook & Go

What is A by AMC, and what makes it special?

What materials are A by AMC products made of?

Can I use A by AMC on all types of cooktops?

Can I use A by AMC cookware in the oven?

What is the A by AMC Visiotherm, and how does it work?

What does the A by AMC Audiotherm do?

Why does the lid have an opening?

Why is the Visiotherm removable?

Where is the best place to put down the lid when stirring or seasoning food?

Do the handles of A by AMC pots become hot?

Why are there tiny holes in the handles?

Product Information

Do I need to add water or fat when cooking?

Can I deep-fry with A by AMC?

How do I prevent food from sticking?

Is the temperature inside the pot higher with the vegetable window than with the roasting window?

Can you only roast meat with the help of the roasting window? How are fish or vegetables roasted?

What is the temperature range for "Vegetables" and "Meat"?

What is the temperature range "Vegetables"? copy

Cooking Methods

How do I clean A by AMC cookware?

Can A by AMC cookware go in the dishwasher?

Are the handles heat-resistant?

What should I do if my lid is stuck on the pot?

Care & Maintenance

Can I exchange my item?

How do I initiate a return?

What is your return policy?

Do you offer a warranty?

What is covered under warranty?

How do I file a warranty claim?

Warranty & Support

Does the A by AMC cooking methods really preserve vitamins?

What are bioactive plant ingredients and does the A by AMC cooking method preserve them too?

Do vegetables which have been prepared without adding water taste good?

Can you prevent becoming overweight or lose excess weight by cooking with the A by AMC cooking method?

Is the A by AMC cooking method also suitable for diabetics?

How are vitamins broken down if fat is not used?

Do you need fat to prepare carrots?

How much fat can you eat?

Are frozen vegetables as nutritious as fresh vegetables?

How can you protect yourself against salmonella?

Why should you go easy on the salt when preparing food?

Healthy and delicious food

What is the A by AMC affiliate program?

How much commission can I earn?

How does tracking work?

What support is available for affiliates?

A by AMC Affiliate Programm

How do I join the program?

Are there any guidelines for content and promotions for Affiliates?

What should I do if my order arrives damaged?Updated 10 days ago